At Cool Finance Pty Ltd (ABN 35 678 029 528), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
1. Information We Collect
We collect information that you provide directly to us, including:
- Personal identification details (name, address, date of birth)
- Contact information (phone number, email address)
- Financial information (income, expenses, assets, liabilities)
- Employment details and history
- Credit history and reports
- Vehicle information (for car loan applications)
2. How We Use Your Information
We use your information to:
- Process your loan applications
- Assess your creditworthiness
- Provide financial advice and recommendations
- Communicate with you about our services
- Comply with legal and regulatory requirements
- Improve our services and customer experience
3. Information Sharing
We may share your information with:
- Our credit license holder, Fintelligence Pty Ltd (ACL #511803)
- Financial institutions and lenders in our network
- Credit reporting bodies
- Professional service providers (lawyers, accountants)
- Government and regulatory authorities when required by law
4. Your Rights
You have the right to:
- Access your personal information
- Request corrections to your information
- Opt-out of marketing communications
- Make a complaint about how we handle your information
- Request a copy of your credit report
5. Security Measures
We implement robust security measures to protect your information, including:
- Secure data storage and transmission
- Regular security assessments
- Staff training on privacy and security
- Access controls and authentication
6. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Email: [email protected]
Phone: 0416 510 401
Address: Level 38, 71 Eagle Street, Brisbane CBD 4000, Queensland Australia
For more detailed information about our privacy practices, please visit our credit license holder's privacy policy at Fintelligence Privacy Policy.